An AI assistant that actually knows your business
Verge Chat sits on your website and answers customer questions around the clock, using your own content as its source. It's trained on what you know, kept honest with a built-in guard against guessing, and hands over to a real person when one is needed.
Verge Chat
Online now
Hi! What time do you close on a Saturday?
We're open 9am to 4pm on Saturdays. Want me to book you in?
Yes please, and can I speak to someone about a big order?
Everything you need, nothing you don't
Trained on your content
Upload your FAQs, guides and policies. Verge Chat learns from them and answers using your information, not the open internet.
Answers in your words
Replies sound like your business because they come from your content, set up with the tone and rules you choose.
Won't make things up
If it isn't confident the answer is in your content, it says so and points the customer to a human, instead of guessing.
Hands over to your team
When someone needs a real person, they can ask, and the conversation is passed to you with all the context.
Shows you what people ask
See the questions your customers ask most, including the ones it couldn't answer, so you can keep improving.
Drops onto your website
Add it to your site and match it to your brand. It runs on WordPress today, and we'll help you get it live whatever you're built on.
We load it with your knowledge and tune it for you
An AI chatbot is only as good as what it knows and how carefully it's set up. We do that part for you: we feed it your content, set the rules for what it should and shouldn't say, match it to your brand, and tune it so the answers are accurate.
- Loaded with your FAQs, guides and policies
- Rules set for how it answers and when to hand over
- Styled to match your website and brand
- Reviewed and improved as new questions come in
For any business answering the same questions over and over
If your team spends hours replying to the same enquiries about opening hours, prices, delivery or how something works, Verge Chat handles the repetitive questions so your people can focus on the ones that need a human.
Things people ask
Will it make up answers?
No. Verge Chat only answers from the content you give it, and there's a built-in guard so that if it isn't confident, it points the customer to a human rather than guessing.
Where does it get its answers?
From your own content. You upload the documents, FAQs and information you want it to use, and that's what it draws on.
Does it work on my website?
It runs as a plugin on WordPress today. If you're on a different platform, talk to us and we'll let you know how we can get it onto your site.
Can a human take over?
Yes. Customers can ask to speak to a person at any point, and the conversation is handed to your team with the full context.
Put Verge Chat to work on your website
Book a demo and we'll show you Verge Chat answering questions from content like yours, and how we'd set it up for your business.